Terms
General information
MHC Trading ApS (Dealsam)
CVR-nr. 40139109
Sleipnersvej 17, Port 3
4100 Ringsted
info@dealsam.ph
Dealsam's discounted prices are exclusive to subscribers.
When you shop at Dealsam for the first time, you automatically become a member. The subscription is FREE for the first 14 days, after which it costs £12/month and continues automatically until terminated. Can be canceled at the end of a membership period (current month).
Payment
We accept the following cards: Visa, Mastercard.
No fees are charged for credit cards.
The amount will not be drawn from your card account until the goods are dispatched.
Delivery
Shipping is free for members at Dealsam, for non-members it costs 19 kr.
Your pack / packs will be delivered by GLS/TNT/DHL/UPS
Cancellation rights
When you buy from us, as a consumer you have a 14-day cooling-off period, in which you have the right to cancel the purchase.
This cooling-off period expires 14 days after the day on which we made the agreement.
The period means that you have 14 days from the date of the agreement to inform us that you wish to cancel it. You can send an e-mail to info@dealsam.ph or make use of the standard cancellation form, which you will find at the end of these terms and conditions.
You cannot cancel the purchase by refusing to receive the goods, unless you inform us at the same time.
Cancellation of part of the purchase
If you have bought more than one item from us, you may return one or several items, even if they were bought in a single order.
Please note that freight charges will not be refunded if you cancel part of your purchase.
Returning goods
When you have informed us that you are cancelling your purchase, you have 14 days in which to return the goods to us.
You must pay for returning the package yourself, and you will be liable if it is damaged during transport.
The costs of returning these goods are expected to cost a maximum of: 29
The state of the article when you return it
If the value of the article is reduced, and the reason is that you have used it in any way beyond what was necessary to check the type and properties of the article and how it works, then only part of the purchase sum can be refunded to you.
The amount that can be refunded to you depends on the saleable value of the article, and in certain cases this may mean that only the freight charges can be refunded.
We recommend that you return the article in its original packaging.
If the original packaging is missing, this may mean the value of the article is reduced.
Refund of the purchase price
If you cancel a purchase, you will get your money back. If the value of the article is reduced, we will deduct the amount you are liable for.
We refund all payments received from you, including delivery costs (which does not apply, however, to extra delivery costs if you have chosen a form of delivery other than the cheapest standard form of delivery which we offer), not later than 14 days from the day when we received your notification that you want to cancel the agreement.
We will return the money by the same means of payment which you used for the purchase, unless we have agreed otherwise.
We may hold back the payment until we have received the article, unless you send documentation that you have returned it.
Send the article to:
MHC Trading ApS
Sleipnersvej 17, Port 3
4100 Ringsted
We only receive packages which are sent directly to the address.
Right to claim compensation for a defective product
When you trade with us as a consumer, the Danish Sale of Goods Act applies.
This means that you have a right to claim compensation for a defective product within 24 months.
If your complaint is justified, it means that you may either have the item repaired or replaced, or your money refunded, or a reduction in the price, depending on the specific situation.
You must complain within a “reasonable time” after you have discovered a defect. If you complain within two months after the defect has been discovered, it will always be regarded as within a reasonable time.
If the complaint is justified, we will refund your freight costs (within reason). The article must always be returned in suitable packaging. Remember also to obtain a receipt for dispatch, so that we can pay back your freight costs.
Send the article to:
MHC Trading ApS
Sleipnersvej 17, Port 3
4100 Ringsted
Vi mottar bara paket, som skickas direkt till adressen.
När du returnerar varan, bedes du ilägga en detaljerad beskrivning av problemet.
Personal data policy
We need the following information when you trade with us:
Name, address, telephone number and e-mail address.
We register and pass on the personal details which are necessary to deliver the goods to you.
Personal information is registered by MHC Trading ApS and kept for five years, after which the information is deleted.
In addition, we work with a number of other companies who store and process data. These companies process the data exclusively on our behalf, and must not use them for their own purposes.
We work only with processors of data in the EU or in countries where your data will be given adequate protection.
The data controller for https://dealsam.ph is the Director.
You are entitled to be told what information about you we process.
If you believe the details are inaccurate, you are entitled to have them corrected. In some cases we are obliged to delete your personal data if you ask us to do so. These could, for instance be data which are no longer necessary for the purpose we used them for. You can also contact us if you believe that your personal data are being processed in a way that is against the law. You can also write to us at: info@dealsam.ph
Where you can complain
If as a consumer you want to complain about your purchase, please contact info@dealsam.ph. If you do not succeed in finding a solution, you can send a complaint to the Centre for dealing with complaints at:
The Trading Standards Citizens Advice Consumer Helpline
Telephone: 03454 04 05 06 or 18001 03454 04 05 06
Standard cancellation form
(This form is only to be filled in and returned when the right to cancel is exercised.)
To:
MHC Trading ApS
Sleipnersvej 17, Port 3
4100 Ringsted
E-mail: info@dealsam.ph
I wish to make use of the right to cancel in a purchase agreement concerning the following goods/services:
Order number:
Ordered date:
Received date:
Consumer’s name:
Consumer’s address:
Consumer’s signature:
Date: